Joe's Journal

How To Create Advocates

“If you want your clients to be an advocate for you, start by being an advocate for them.”  How do I do that?

Adults learn best by example, so the best way to model referral behavior is to help your clients access the high-quality, reliable services they need during their process with you.

A lot of needs arise during the moving process – moving boxes, a new automatic garage door opener, carpet cleaners, lawn care service, and pool service. 

In fact, research shows that 70% of the money people spend on improvements is within the first 90 days of moving.  The best time to refer people with these services to your client is when their need is highest.  If you can be in a position to say, “I have the person for you, don’t worry,” it’s a win for you and big relief for your clients.

And it’s a win-win all the way around, because your client receives great service, you get to model referral behavior to your client and your Team 100 member, and your Team 100 partner is getting better business. 
In short, if you want referrals – refer!

What Does It Mean To Make a Difference?

Good Morning,

Watch this short story and rediscover the truth about our ability to make a difference in this world, one person at a time.

Click Here : Make A  Difference Movie.com

Thank you Paula!

Joe

Welcome to the Strategic Forum Monthly Training .

Good Morning,

8AM
Thursday, March 29th

First, have you reserved your seat for the May 22nd, 23rd and 24th Strategic Forum in Ft. Lauderdale, Florida?

Click Here For All The Details On The May Strategic Forum Conference.

Notes For Today's Training

Levels of Perspectives

Vision

Mental Models - Reflective

Systemic Thinking - Creative

Patterns - Adaptive

Events - Reactive

How To Create a Plan

Here are 13 questions that will help you gain the focus you must achieve to prosper in today’s market place.

1.    What can I do to make the most significant difference in my business in my lifetime?

2.    What is the single best measurable indicator that I am making progress towards my dream?

3.    If I could accomplish only three measurable priorities in my business before I die, what would I accomplish?

4.    If I could accomplish only three measurable systemic priorities in the next ten years that would make a 50% difference in my lifelong quest for building a significant business, what would I accomplish?

5.    What single word best captures the focus of my next year?

6.    In my business where were my greatest unexpected successes last year?

Why? What three steps could I take now to take full advantage of this “Window of Opportunity” this coming year?

7.    What three land mines or roadblocks need my immediate attention?

8.    If I could only accomplish three measurable priorities in the next 12 months that would make a 50% difference in my business quest for significance in the next 10 years, which three things would I most want to accomplish?

9.    What three measurable priorities could I accomplish in the next 90 days to make a 50% difference in the results I see by the end of the year?

10.    What three changes could I make to see a 50% difference in our morale as a team?

11.    If I had to cut my budget 21%, what would be the first three things to go? If I got a surprise gift of 21% of my budget, what three things would I do immediately?

12.    What three changes could improve the quality of my work by 50% in the next 12 months?

13.    What three dis-empowering habits can I replace with empowering habits that would most raise my frequency so that I am more consistent?

Arlene "Oversees All The Details"

Good Morning,

One more look at By Referral Only member Arlene Lafferty practicing her " I Oversee All The Transactional Details" script at Dialouge School.

We have 4 spaces available for the June 22nd Diaoluge School at my home.

Great job ...Arlene.

Joe

Click Here: Dialouge School

Steven Smith At Dialouge School

Dialouge School " Intense Effective Training"

Good Morning

On Saturday morning, 10 By Referral Only Consultants came to my home at 7:30am absolutely committed to improving their effectiveness at delivering the initial consultation.

Watch Casey Sullivan deliver the "I Am Your Consultant" script.

Casey keep practicing your getting better every time.

Joe

What To Say When Your Client Says....

When someone says, “I’m telling people about you, but they’re just not calling,” it’s often difficult to know how to respond. 

The key is to identify these types of situations in advance and have your response ready. 

In this case the appropriate response is, “Thank you!  I really appreciate your being an advocate for me.”  Acknowledge what people do for you. 

Then have the following dialogue:

You:  May I ask who you’re telling about me?
Client:  My sister.  I told her all about you.

You:  That was so nice of you.  Now, I haven’t heard from your sister, but you know her and I don’t.  If I was going to follow up with her, what would be the best way for me to do that?
Client:  Why don’t you call her on the phone?

You:  Do you want me to call her now or do you want to call her first?
Client:  Let me call her today and you can call her tomorrow at this number.
Instead of feeling bad, you just turned this into a referral moment! 

Anytime you get a question or a situation that you don’t have a response to, write it down and come onto The Art of Asking TeleClass.
 
Click Here :Find Out About the Upcoming Tele Trainings Watch This  Video Now

What is Integrity?

 

 

Your Purpose is to be Referable!

Your Primary Business Purpose is to be Referable!

Another way of saying that is, 'your primary purpose in business is to be on purpose'.

Your purpose is who you are.

Who you are is a person who is committed to showing up in all your relationships knowing your advice, your knowledge, your wisdom, your love, your compassion, all your systems, methods and procedures, and all your actions, are leading to one very simple outcome – your client respects and trust you so deeply, that they refer you to the people they care about most.

Because of who you are, your purpose is your highest priority.

Choose To Have An On Purpose Day

Joe Stumpf