Lenders How To Handle An Incomming Call System

Good Morning,

Learning how to build a system to handle incoming calls is one of the areas of greatest leverage. Here is a scrip that was constructed with the help of Tane Cabe.

It is best to have it printed, lamented and next to the phone so when a call comes in you never leave to discretion anything at the operating level of your business.

Magic Words

INITIAL CALL TRACK

Possible Initial Response/Questions 
A. What’s your Rate?
B. I got a flier in the mail and …
C:  I was wondering if it would be worth it to refinance?
D:  I am a physician, dentist, attorney and was wondering about your loans?
E.    I was looking at getting a equity line of credit

Follow Up Questions to above Responses: 
A:  Oh, great question, get a piece of paper so that you can write down everything I am going to give you.
B:  Oh Great! What type of flier did you get?
C:  Oh Great! How did you hear about us?
D:  (enter info into lending group) Great, how did you hear about us?

Get The  Entire Script Click Here

Comments

[dustinkeeth]

Hi Joe

I read over this script when it was posted in the past and then you revamped it and it looks great. Do you by chance have one for Realtors?

Thanks
Dustin